SMS Opt-In Compliance

Verification for A2P 10DLC Registration (Offline/Handset Initiated)

			Reviewer Note:
			This page demonstrates the physical "Call to Action" (CTA) used for the OrderJam transactional ordering campaign. 
			End-users (restaurant patrons) initiate the opt-in process off-website by viewing physical signage at the restaurant venue 
			and manually texting a keyword to our phone number.
		

1. Visual Evidence of Compliant Signage

The following physical touchpoints are used within partner restaurants to display the CTA. Click any image below to view the full-resolution file.

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A. Table Tent Placed on dining tables and at the POS counter for dine-in customers.

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B. Counter Flyer Distributed with physical checks or placed inside takeaway bags.

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C. Takeout Sticker Affixed to takeout boxes to encourage frictionless re-ordering.

2. Signage Compliance Disclosure

As clearly legible on the visuals above, every physical CTA includes the following required disclosures in close proximity to the phone number:

Explicit Action: Clear call to action to text a specific keyword (e.g., "START").
Fees: "Message and data rates may apply."
Frequency: "Message frequency varies."
Opt-Out: "Reply HELP for help or STOP to cancel."
Legal Links: Direct URLs to our Privacy Policy and Terms of Service.

3. The Customer Opt-In Journey

The following steps outline the exact flow a customer experiences to enter the campaign:

Customer Views Signage: A patron at the restaurant sees the Table Tent, Flyer, or Sticker (shown above) inviting them to order via SMS.
Handset Initiation: The customer manually opens their messaging app and texts the keyword (e.g., "START") to the OrderJam phone number displayed on the sign. This action constitutes consent.
System Confirmation: The platform immediately responds with a compliant welcome message: "OrderJam: Welcome! What would you like to order? Reply STOP to cancel. Msg&Data rates apply."
Transactional Flow: The user proceeds to place their order via conversational SMS. They receive updates (confirmation, pickup status) strictly related to that active order.